License for casino maintenance activity

A permissive act, which confirms the holder's right to undertake casino maintenance activities.

Licensing Conditions:

Conduct licensed activities in accordance with Law 291/2016 and related regulations.
Organize gambling activities as the main business purpose.
Own or lease the gaming spaces where the licensed gambling activities will take place.
Prohibit the employment of persons under the age of 21 or those with a criminal record in positions directly involved with gambling activities or their control.
Comply with sanitary and fire safety regulations, as well, ensure the public order and player security.
Ensure the connection of gaming devices to the state’s online monitoring system.
Have equal share capital or exceeding 5 000 000 MDL at the date of license issuance, with at least 70% of share capital in monetary funds.
Ensure that the share capital includes no budgetary, credited (loaned) or pledged monetary funds.
Possess fully formed share capital at the time of the license application and lack in the capital of uncertain origin sources.
Require the manager and deputy managers to have relevant higher education, the right to hold certain positions or conduct specific economic activities, the clear criminal record.
Require the chief accountant to have higher education, at least three years of experience as a chief accountant, the right to hold specific positions or conduct economic activities, and a clear criminal record.
Exclude from the composition of members (shareholders) the state bodies (except the state monopoly gambling organizer), local public authorities, or bankrupt legal entities.
Have at least five years of experience organizing and conducting gambling in Moldova or EU countries, either through direct experience or control by members (shareholders) of over 50% of the share capital.
After obtaining the license and before exercising the licensed type of activity, there should be assured guarantee of covering unpaid player winnings in case of insolvency or bankruptcy, in the amount equal to or exceeding the share capital, and further, updating the amount annually which will match to the prize funds of the previous year.
Caring out exclusively the types of gambling specified in the gambling license and only after obtaining the appropriate license.
Organize and conduct gambling activities in accordance with the Law no.291/2016, and Law 235/2011, on accreditation and conformity assessment, appropriate licensing conditions, and gambling rules.
Ensure equal participation conditions for all players and prevent external influences on gambling outcomes.
Maintain gaming equipment in compliance with Law 291 and metrology standards.
Secure gaming devices and accessories, including clocks, counters, displays, power installations, and seals applied by competent authorities.
Keep daily records of income from each gaming device and awarded prizes in compliance with Law 113-XVI on Accounting and the Fiscal Code.
Take necessary measures to restrict access to gambling for persons under 21 (excluding lotteries and betting), intoxicated individuals, those under the influence of substances, those intending to disrupt order, and those carrying weapons.
Display in a visible place the Regulations, suitable licenses or their authorized copies (with originals at headquarters).
Pay winnings in accordance with the Law 291 and the Regulations.
Review player complaints within the legally stipulated time frame and resolve them as appropriate.
Ensure data confidentiality without player consent, except in cases outlined by Law 190-XVI/2007, on anti-money laundering and counter-terrorist financing.
Train employees directly involved in gambling on the Regulations and internal rules, requiring visible name badges indicating position.
Follow and record financial transaction procedures and reporting as specified by Law 190-XVI/2007, on anti-money laundering and counter-terrorist financing.
Provide fiscal and other authorized control bodies with requested documents and information during inspections.
Fulfill fiscal and other legal obligations.
Own the gaming devices for which the organizer is authorized (for casino maintenance organizers).
Avoid using the terms "casino" or derived terms, except for licensed organizers and in specified gaming locations.
Employ persons aged 21 or older, with no criminal record, in positions directly related to gambling activities or their control.
Prevent organizer personnel, members (shareholders), decision-makers, and prize committee members from participating in organizer-run gambling.
Restrict third-party data sharing, except as required by law, concerning information on limited or suspicious financial transactions reported to anti-money laundering services.
Do not extend credit or loans to players, nor accept their property as collateral.
Prohibit gambling activities in branches or other separate subdivisions not listed in the license annex and with devices not listed in the license annex.
Do not offer alcoholic drinks, beer, tobacco products, or other licensed goods as rewards for participation in gambling.
Do not accept movable or immovable assets from players as financial guarantees or collateral for gambling participation.
Have an exchange unit on the premises or a contract with a licensed financial institution for currency exchange services within the casino.
Maintain an internal regulation for the casino.
Keep an amount in the casino, as required by law, to cover potential player winnings.
Monitor all activities in the casino's gaming rooms, cashier area, currency exchange unit, and reception with real-time video surveillance.
Store the following documents in the casino: property or lease rights for the premises and gaming equipment, software documentation, and certificates as required by Law 291.
Use gaming equipment that prevents unauthorized interference and predetermination of gambling outcomes.
Pay winnings per gambling rules within the legally set timeframe.
Record the use of currency equivalents in gaming when applied.
Ensure the safety of players, visitors, and employees.
Display in an accessible area a copy of the casino maintenance license, signed by the manager or authorized person and sealed by the organizer, along with the casino gaming rules.
Ensure that the gaming location complies with Law 231/2010 on internal trade conditions.

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Step 1. Submitting the application
The applicant (or his/her legal representative), by pressing the Apply button, identifies him/herself in the system (https://actpermisiv.gov.md), fills in the application and uploads the necessary documents, in person or with the help of the receptionist at the counter.
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Step 2. Application processing
In case the applicant (or his/her legal representative):
a) submits the application and the necessary documents with the help of the receptionist at the counter, the receptionist: - will receive and duly register the application (declaration) for obtaining the license and will receive the documents submitted by the applicant, and - will immediately and unconditionally issue to the applicant the constatation certificate according to the model indicated in Annex no. 3 to the Law no. 160 of 22.07.2011, - will send the case (electronic copies of the application and accompanying documents) to the issuing authority for review. The application may be returned to the applicant only if the application does not contain the information necessary to identify the applicant.
b) submits the application and uploads the documents personally directly into the system, the system: - will automatically generate the electronic document confirming receipt of the application and documents ("constatation certificate ") and - will automatically forward the application and the set of documents to specialized Department.
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Step 3. Application examination
The responsible specialist opens the case, examines the application and accompanying documents, checks compliance with the conditions. In the case of the lack of the required documents/information expressly stipulated by the legislation, the specialist will suspend the deadline for examination of the application and will immediately inform the applicant about this fact, specifying and describing the reason for the suspension, the deadline and the remedial actions to be taken in order to initiate the examination of the application.
On the day of registration of the declaration and documents established by this Article for the issuance of the license, the licensing authority shall notify the local public administration authorities, requesting confirmation of the compliance of the location of the gambling establishment at the respective address with the conditions of Law no. 231/2010 on domestic trade (with or without requesting a control visit by the bodies concerned). If the local public administration authorities have not issued the confirmation of the location following the notification and/or have not issued the refusal of the confirmation within 5 working days from the submission of the notification, the principle of tacit approval shall apply. In the case of non-compliance with the location criteria, the licensing authority is entitled to refuse to issue the license.
Based on the complete set of documents the specialist shall examine the case and organize additional examinations on the interior for taking the decision to issue the license and write the draft decision on issuing the License, which is approved and signed (or rejected) by the Head of the Department.
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Step 4. Notification and service payment
If the issuance of the permissive act is accepted, the applicant (or his/her legal representative) receives an electronic notification and pays the established fee through the MPay service or at the bank. If the fee is paid at the bank, the applicant presents the original payment voucher with signature/wet stamp.
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Step 5. Completion of the permissive act or refusal
After submitting the document confirming the payment of the fee for the issuance/extension or its reissuance, the specialist shall complete the permissive act which will be signed by the head of Department or his/her deputy.
In the case of refusal of the application, the specialist shall inform the applicant of the refusal, with an appropriate justification in accordance with the provisions of the law, and only if the applicant does not meet the conditions expressly specified in the law or, as the case may be, does not prove that these conditions have been met during the suspension of the deadline for examination of the application.
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Step 6. Issue of the permissive act
After the generation of a permissive act, the applicant or his legal representative receives an electronic notification, with the possibility to download the document directly from the applicant’s personal cabinet or email.
On request, the act can be issued on paper at the PSA office, at the address mun. Chisinau, A. Pushkin 47, floor 3, office 308.

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Examinarea cererii și întocmirea dosarului în vederea eliberării duplicatului licenţei. *
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Examinarea cererii și întocmirea dosarului în vederea eliberării/prelungirii licenţei. *
Examinarea cererii și întocmirea dosarului în vederea eliberării copiei de pe licență (cu valabilitatea identică licenţei), la eliberarea licenței. *
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* Pentru eliberarea/prelungirea licenței se percepe taxa de licențiere (valabilă 1 an):
- Eliberarea sau prelungirea licenței: 600000 MDL pentru fiecare masă de joc și 130000 MDL pentru fiecare unitate de exploatare a meselor de ruletă anual.
- Reperfectarea licenței şi/sau eliberarea copiei de pe aceasta (cu valabilitatea identică licenței), inclusiv în cazul creării unei noi subdiviziuni (filiale) separate - 3600 MDL.
- Duplicatul licenței - 16000 MDL.
Taxa aferentă licenței pentru activitatea de întreținere a cazinoului se achită:
- pentru primul an, în termen de 10 zile din data înștiințării despre faptul că documentația de licențiere a fost aprobată;
- pentru fiecare an următor, cu 10 zile înainte de data la care expiră anul precedent de valabilitate a licenței.
În cazul majorării numărului meselor de joc existente în momentul reperfectării licenței, taxa pentru licență se stabilește în funcție de numărul zilelor calendaristice rămase până la expirarea termenului de valabilitate a acesteia.
În cazul micșorării numărului de mese de joc în momentul reperfectării licenței, taxa pentru licență se recalculează în funcție de numărul de zile calendaristice rămase până la expirarea termenului de valabilitate a acesteia.
În cazul majorării numărului de mese de joc sau a unităților de exploatare a meselor de ruletă, indicate în anexa licenței, taxa pentru licență se va recalcula în funcție de aceasta și de numărul de zile calendaristice rămase până la expirarea termenului de valabilitate al licenței.
publicService.costs.timeWord publicService.costs.cost publicService.costs.paymentWord publicService.costs.paymentPrice
Examinarea cererii și întocmirea dosarului în vederea reperfectării licenţei. *
Examinarea cererii și întocmirea dosarului în vederea eliberării copiei de pe licență (cu valabilitatea identică licenţei), la reperfectarea licenței. *

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