Conclusion issuance regarding the necessity of being serviced with transportation, according to the provisions of the normative acts

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  Step 1. Submission of Application and File

  The procedure for determining the degree of disability begins with completing the F-088/e form for determining the degree of disability (primary/repeated), which is carried out directly at the healthcare institution where the person is under supervision ("Primary medical care" or "Hospital medical care") and is filled out in the Automated Information System.

  The person must submit the application and the complete file to the territorial structure of the National Council for the Determination of Disability and Work Capacity. The file should include a copy of the identity document, copies of educational documents, and other relevant documents (if applicable).

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  Step 2. Examination of the request and the file

  The case manager of the National Council reviews the file. They collaborate with social and medical experts to analyze the documents. If necessary, the individual may be invited for an additional examination. The Council may request additional documents from medical institutions or other responsible authorities. The final decision is made within 30 working days from the application registration date.

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  Step 3. Sending documents issued by the National Council for the Determination of Disability and Work Capabilities

  After the evaluation is completed, the issued documents, such as the disability degree certificate and the individual rehabilitation and social integration program, are registered in the Automated Information System and sent to the applicant by mail, email, or through the citizen's portal. The individual can also request a personal receipt of the documents.

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  Step 4. Contestation

  If the individual disagrees with the decision to establish or not establish the disability degree, they can appeal the decision within 30 working days from the date of notification. The appeal is submitted to the territorial structures of the Council or directly to the Council. Another case manager will re-examine the file, and in case of disagreements, the file is forwarded to the control service for a final decision.