Explanatory certificate

The service of issuing an explanatory certificate belongs to the category of services for issuing civil status documents, the purpose of which is to confirm or deny the authenticity of civil status acts or documents, as well as to explain the manner, conditions and other aspects of the registration of civil status acts and facts.

The explanatory (civil status) certificate is issued based on the application:

the holder of the civil status act;
the first- to second-degree relatives (proof of the degree of kinship is provided by civil status acts or documents);
the legal representative of a person whose capacity is limited or in respect of whom a court has ordered a legal guardianship measure (guardian or curator);
the representative authorized by a notarized power of attorney in the name of the natural person, or by a power of attorney based on a signature by electronic signature, recorded in the Register of Powers of Representation by electronic signature (MPower).

Pre-scheduling for requesting services in the territorial subdivisions of the PSA is available by accessing the link: https://programare.asp.gov.md/qwebbook/index.jsp?lang=ro

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Step 1. Submitting the application
The application shall be submitted in the following ways:
1) online - by clicking the Apply button. The online service is accessible for people with an electronic or mobile signature;
2) at the Civil Status Department's Directorate for Hearing and Issuing Civil Status Documents (Chisinau mun., 11/1 M.Viteazul Street, 2nd floor);
3) at the Civil Status Service in the applicant's place of residence, including within the Multifunctional Centre of the Public Services Agency;
4) at the Diplomatic Missions or Consular Offices of the Republic of Moldova accredited abroad (DMCO);
5) at the Unified Public Service Delivery Centers (CUPS) within the Local Public Authorities.
When submitting the application, the MDelivery delivery service can also be requested, which ensures the delivery of the civil status document directly to the applicant's place of residence, both in the Republic of Moldova and abroad.
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Step 2. Paying for the service
Payment of the tariff for the requested service through the Government Electronic Payment Service MPay.
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Step 3. Processing and Examination
Creating the civil status document request application in the electronic program/Receiving the civil status document request application and its relevant documents.
Verification of civil status act data in the information systems with the paper record and the data requested in the application.
Issuing the explanatory certificate (from civil status).
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Step 4. Picking up the certificate
The explanatory certificate (from civil status) shall be delivered, against signature, either in person to the holder, or to his/her legal representative, or to a person having a notarized power of attorney or a power of attorney based on electronic signature, recorded in the Register of Powers of Attorney based on electronic signature (MPower), which entitles him/her to receive the document.
There are several options for issuing the document:
1) Multifunctional Centre counter / DAEDSC / territorial subdivision of service provision of the PSA;
2) abroad at the DMCO of the Republic of Moldova;
3) delivery to the requested address through the government delivery service MDelivery.
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In accordance with the provisions of point 1, section 1 of Annex no. 3 to Government Decision no. 966/2020 on the services provided by the Public Services Agency, the service is provided free of charge to the following categories of persons, citizens of the Republic of Moldova:
1. persons with severe, accentuated or moderate disability;
2. persons who, according to the normative framework, have the status of war veteran;
3. pensioners receiving old-age pensions under Law no. 156 /1998 on the public pension system;
4. participants in the liquidation of the consequences of the Chernobyl accident;
5. victims of trafficking in human beings, on the basis of the approach issued by the Ministry of Health, Labour and Social Protection or by the territorial social assistance structures or by the Ministry of Internal Affairs;
6. persons who are in the care of the state, placed in a residential placement service or in a specialized medical and sanitary social institution;
7. children left without parental care and children temporarily left without parental care;
8. major persons up to the age of 25 who do not have an identity card and who, at the age of 18, had the status of children left without parental care, in order to obtain a birth certificate transcribed in their own name.
The application for provision of the explanatory certificate (from civil status) free of charge shall be examined within the maximum time limit set for the provision of this service.
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Including online ordering available
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Including online ordering available
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Including online ordering available
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On the day of

Civil status papers proving kinship
as the case may be, where the document is requested by first- or second-degree relatives
Civil-status documents, where appropriate, which are the basis for explaining the authenticity or other situations relating to the drawing up of civil-status acts
The legal act concluded in authentic form confirming the establishment of the guardianship or curatorship (e.g. the territorial guardianship authority's order, the final and irrevocable court judgment on the establishment of the legal protection measure or, where applicable, the decision of the family council on the appointment of the guardian)
in the case of a person subject to a legal protection measure in the form of guardianship, the appropriate legal representative (curator, guardian)
Proof of power of attorney, as applicable (proxy/MPower power of attorney)
Identity document of the applicant
Note
The submission of civil status papers is not obligatory if the information on civil status papers and documents is recorded in the archival fonds of civil status registers held by the Public Services Agency; Civil status documents of the citizens of the Republic of Moldova drawn up by the competent bodies of foreign countries after 17.08.2001 have probative value in the Republic of Moldova only if they are transcribed in the civil status registers of the Republic of Moldova. If the civil status facts have been produced and registered in the localities on the left bank of the Dniester and the municipality of Bender, they are to be certified by the issue of civil status papers by the competent civil status authorities of the Republic of Moldova. The service is provided in accordance with the tariffs established in accordance with the legal provisions, depending on the term of the order, which are paid by the applicant. Beneficiaries of facilitations, in accordance with the legal provisions, are fully exempted from payment for the services rendered upon presentation of the confirming documents.

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